Next-Generation IT Monitoring provides a Business Intelligence Layer across Hybrid Environments
Service Providers are always looking for new service opportunities with high margins and low delivery costs. While IT and Cloud Monitoring is not new, Centerity’s next-generation approach combined with a service-centric focus is. This service-centric approach is what’s needed to promote the transition to the “3rd Platform of IT Innovation” described by IDC in a 2014 report.
Legacy monitoring tools were typically created with one of the following two approaches in mind. The first approach was technology domain-centric meaning that these tools focused on only a single technology domain. This “silo-ed” approach focuses on only one technology and can’t understand its impact or interdependency with other technologies in delivering a service. The second approach was, in theory, a cross-domain approach with aspirations of being a service-oriented platform but being an assembly of silo-ed approaches lacks the dynamism necessary in today’s complex, hybrid environments.